Resolving Blank Screen

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Overview

A blank or white screen may appear when attempting to load RezExpert if the incorrect URL has been bookmarked.

Steps

If you encounter a blank screen, check the url that you used to assess RezExpert.  If the URL has been bookmarked and contains any text after .com, a white screen will occur.

  1. To resolve the issue:
    - Remove everything after online.rezexpert.com in the URL.
    - Press Enter to reload the page.

Troubleshooting

  • If the problem persists, verify your internet connection and try accessing the site again.